Training, October 02, 2001

66. Individual public safety officers will be asked to do the work of squads or companies; they will have to recruit volunteers on the spot to provide assistance to their efforts.

COMMENT:  This was probably never more true that it was in the recent incidents in New York City and Washington, D.C.  Last week, this column addressed the phenomena known as “convergence”.  While it applies to all emergency response teams, whether public or private, I will put it only in the context of EMCOMM.  Every ARES and/or ACS/RACES plan needs to have a section that deals with the “convergent volunteer”.  If this issue is not anticipated and planned for; it will become a significant problem. Properly addressed, it can become an asset and part of the solution.

Ideally, Each ARES team will have an experienced AEC (or an EC from another area) with good “people skills”; assigned to register, orient, and train (if need be) the operators that suddenly appear out of nowhere wanting to help.  Once they have been properly registered and cleared, assignments can be made by the EC or his/her appointee.

You can quickly double your team’s response capability, by assigning a new recruit to work with a skilled EMCOMM operator for the first few hours or days.